1. Introduction
These Terms and Conditions govern the booking and provision of sports services by Vendor to the user User. By booking and using the sports services, the User agrees to comply with these Terms and Conditions.
2. Booking and Payment
Booking Process
All bookings must be made through our official booking platform. A confirmation email will be sent upon successful booking.
Payment
Full payment must be made at the time of booking unless otherwise stated.
Booking Confirmation
Booking is confirmed only upon receipt of full payment.
3.Cancellations and Refunds
User Cancellations
Cancellation Within 2 Hours of Booking:
If user cancel your service within 2 hours of booking, user will receive a 90% refund. A 10% service charge will be deducted from the total amount.
Cancellation Before 1 Hour of Scheduled Start Time:
If user cancel your service before 1 hour of the scheduled start time, user will receive a 50% refund of the total amount paid.
No Refund for Cancellations Within 1 Hour of Scheduled Start Time:
If user cancel within 1 hour of the scheduled start time, no refund will be provided.
4. Use of Facilities
Compliance
Users must comply with all facility rules and regulations, including safety guidelines and proper use of equipment.
Liability
The Vendor is not liable for any injuries, damages, or losses incurred while using the facilities. Users participate at their own risk.
Supervision
Users under the age of 18 must be accompanied by a parent or legal guardian.
5. Personal Information
Collection and Use
The Vendor collects personal information to process bookings and provide services. By booking, Users consent to the collection and use of their personal information in accordance with our Privacy Policy.
Protection
The Vendor implements appropriate security measures to protect personal information from unauthorized access, use, or disclosure.
6. Code of Conduct
Behavior
Users must conduct themselves in a respectful and sportsmanlike manner. Any form of harassment, abuse, or misconduct is strictly prohibited.
Consequences
Violation of the code of conduct may result in immediate termination of the booking without a refund and potential banning from future bookings.
7. Changes to Terms and Conditions
The Vendor reserves the right to amend these Terms and Conditions at any time. Users will be notified of any significant changes. Continued use of the services after such modifications implies acceptance of the revised Terms and Conditions
8. Governing Law
These Terms and Conditions are governed by the laws of Canada. Any disputes arising from these Terms and Conditions will be resolved in the courts of Province/Territory.
9. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Name: Sportal.one
Address: 5307
Victoria Drive #244,
Vancouver, BC VSP 3V6,Canada.
Email : info@sportal.one
Phone Number: